Privacy Policy

Overview

Brandstitch LLC (“Brandstitch,” “we,” or “us”) builds custom embroidered apparel for local businesses. This policy explains what information we collect when you use brandstitch.io or order from us, how we use it, and the choices you have.

What we collect

• Account details — name, business name, email, phone, shipping address when you create an account, request a sample, or place an order.
• Design files — logos and artwork you upload for embroidery. We store these for order fulfillment and repeat orders.
• Payment information — processed by Stripe. We never see or store full card numbers.
• Usage data — pages visited, device type, and referral source, collected via standard web logs.

How we use it

To fulfill orders, send transactional email (order status, shipping updates), respond to quote requests, improve the site, and — only if you opt in — send occasional product news. We don’t sell your data.

Your rights

You can view, export, or delete your account data at any time from the customer portal, or by emailing hello@brandstitch.io. We honor GDPR and CCPA-style requests regardless of your location.

Contact

Brandstitch LLC — Woodbridge, Virginia 22192 — hello@brandstitch.io